افتح هذا الملف الشخصي
سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.
المهارات
الخبرة
CCTV Controller
Bus Tech Control Room (Tansnat)
2024-07 -
Monitors and analyses CCTV footage to ensure safety standards and regulatory compliance. Prepares incident and compliance reports aligned with organisational codes, supporting decision‑making. Manages video data storage and retrieval systems, guaranteeing data integrity. Ensures equipment functionality and assists with special assignments as required.
Customer Service Representative
WNS Global Services
2023-10 - 2024-06
Delivered frontline client support via inbound calls and CRM platforms, providing accurate advice and ensuring policy compliance. Assisted in onboarding and training new staff, contributing to team performance targets. Maintained precise client records, safeguarding confidential information and handling account balances and payment plans. Communicated with clients through email to ensure consistent service delivery.
Customer Service Representative
Ison Xperiences
2022-06 - 2023-03
Responded to client queries via calls and emails, advising on services and payment options. Promoted new products and packages, enhancing client satisfaction and retention. Supported training of new staff members and kept client information records up to date. Assisted clients with account balances and payment plans while ensuring high‑quality communication.
التعليم
Advanced Diploma in Public Management, Mangosuthu University of Technology
اللغات
English
fluent
آخر تحديث: منذ شهر