Account Manager – Mining Equipment Solutions

About the role

Bradken is seeking an Account Manager to support one of the largest gold mines in Mauritania. The role operates on a 12‑day on / 9‑day off rotation in a remote desert environment, requiring strong autonomy, technical problem‑solving, and a customer‑focused mindset.

Key responsibilities

• Core Account Management – administer key customer accounts and maintain strong relationships.
• On‑site Problem Resolution – act as the primary technical contact, diagnose equipment failures, and resolve issues with GET, buckets, and undercarriage components.
• Commercial & Planning – achieve sales and gross‑margin targets, prepare forecasts, manage costs, and oversee contract administration.
• Product Expertise – drive aftermarket sales by leveraging deep knowledge of Bradken’s manufacturing and product line.
• Reporting – provide regular updates to the Regional Sales Manager on strategy and performance.

Required profile

• Minimum 3 years of commercial or technical experience in mining, heavy equipment, or industrial wear parts.
• Technical trade background or a tertiary qualification in Mechanical or Mining Engineering.
• Proven ability to work in highly remote, rotational schedules.
• Fluency in English and native or advanced French for daily operations in Mauritania.
• Residency in Mauritania (position is not FIFO).

Required skills

• Technical knowledge of GET, buckets, and undercarriage components.
• Experience with CRM platforms, preferably Salesforce.
• Budgeting and forecasting capabilities.
• Mechanical or Mining Engineering expertise.