Account Sales Manager

About the role

The Account Sales Manager is responsible for proactively generating and managing group and catering sales opportunities. This role focuses on up‑selling, achieving revenue targets, and ensuring seamless service delivery to build customer loyalty.

Key responsibilities

• Identify and pursue new group and catering business to meet personal and property revenue goals.
• Respond to inbound opportunities outside the Event Booking Center, negotiate contracts and close sales.
• Prepare proposals, write contracts and manage customer correspondence throughout the sales cycle.
• Monitor same‑day selling procedures to maximize room revenue and occupancy.
• Deliver exceptional customer service in line with brand standards to drive satisfaction and repeat business.

Required profile

• High school diploma or GED with at least 2 years of experience in sales, marketing, guest services or related fields, OR a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management with no prior experience required.
• Strong understanding of market dynamics, competitor activity and economic trends.
• Ability to work independently, meet revenue targets and collaborate with support staff.

Required skills

What we offer

• Full‑time position in a dynamic hospitality environment.
• Opportunities for professional growth and revenue‑driven performance incentives.