Remote Croatian-Speaking Sales Development Representative (SDR)

About the role

TalentWorldGroup, a multilingual contact centre, is looking for a Croatian‑speaking Sales Development Representative to support a vacation‑rental client. This pre‑sales position focuses on outbound calling, lead qualification and passing warm leads to sales managers.

Key responsibilities

• Make outbound calls to vacation‑rental homeowners to introduce the client’s service.
• Assess interest, pre‑qualify leads according to defined criteria and address initial questions.
• Build rapport, handle objections and transfer qualified leads to Sales Managers.
• Maintain accurate lead information in the CRM and manage follow‑up activities.
• Participate in monthly KPI reviews and performance discussions.

Required profile

• Fluent Croatian (C2 level) with strong English communication skills.
• Previous experience in cold calling, outbound sales or lead generation (preferred).
• Confident handling objections and engaging prospects by phone.
• Goal‑oriented, self‑motivated and well‑organized.

Required skills

• Proficiency with CRM systems and lead databases.

What we offer

• Competitive hourly rate of €13 plus performance‑based incentives.
• Fully remote, long‑term freelance cooperation agreement.
• Structured onboarding, ongoing support and access to additional projects.
• Career development opportunities, gamification programmes and performance rewards.